Tour Associates will be stationed at the top of the Lighthouse Tower (115′ tall, 145 steps to the top) to welcome guests and provide an informational presentation.
In the Museum (ground level) or in the Tower.Tour Associates currently spend their shifts: On a rotating basis you will also man the entry kiosk and welcome guests to the Light Station, sell admission tickets to guests which involves handling cash, using our online POS system to record sales, taking credit card payments, and advising guests of our rules. Tour Associate role involves greeting guests, giving presentations on the Lighthouse history, technology, purpose and surrounding area, opening and closing the Museum and grounds and other duties as assigned. Experience with, or ability to easily learn, retail Point of Sale (POS) system.Comfortable giving verbal presentations to large (10+) groups.Ability to learn and retain detailed facts about the Light Station.Manning entry Kiosk and selling admission tickets.Opening and closing the Light Station grounds and Indoor Museum.Provide tour presentations to guests in the Indoor Museum and Tower.Guest relations and management, including answering guest questions about the history and technology of the Light Station.The Lighthouse is open daily, closed on Thanksgiving and Christmas days. until Memorial Day weekend, then to around 5 p.m.
Ability to work weekends is required, particularly in the summer months. Schedule flexibility is a must, you may or may not have standard days on the schedule (i.e. The position reports to the Executive Director (ED). The Light Station Tour Associate is an energetic and friendly person with experience in guest relations, sales and that has enthusiasm, good organization, great customer service and people skills and loves interacting with people.
#Lighthouse keeper job description full
We currently have openings for full and part-time Light Station Tour Associates. Light Station Tour Associate – $1,000 Signing Bonus!
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